Propane is a versatile hydrocarbon gas used as a fuel source for various applications. It is a byproduct of natural gas processing and petroleum refining and is stored and transported as a pressurized liquid. Propane is known for its clean-burning properties, making it a popular choice for residential, commercial, and industrial uses.

Learn more about what is propane.

Scheduling a propane delivery is easy with Superior Propane. You can request a delivery using the mySUPERIOR app or web portal, where you can also monitor and manage your account. If you're an auto delivery customer, your deliveries will be scheduled automatically based on your tank levels.
For a step-by-step guide on managing deliveries, check out our tutorial videos:

• Monitor deliveries on Auto Delivery

• Request deliveries on Will-Call Delivery

Propane and propane tanks do not freeze under normal circumstances; therefore, you do not need to worry about the tank or the propane itself even in very cold temperatures. Propane systems can handle the cold, and when the propane tanks are installed, temperatures are taken into consideration to make sure the propane system works and performs as intended. Visible frost outside the tanks is a common occurrence in low temperature areas and does not mean that the tank or the propane inside it are frozen.

However, it is important to keep an eye on the performance of your propane system. If performance has been affected, or new propane appliances have been added, then it's time to contact your propane supplier or a licensed technician that can evaluate your propane system and assess if you have the right tank size for your needs. 

Propane is odourless, but an odorant called ethyl mercaptan is added to give it a distinct and easily detectable odour. This odour resembles "rotten eggs” to help identify propane leaks for safety reasons.

In emergency situations or if you suspect a propane leak, be sure you know how to safely shut off your propane supply. To do this, locate the service shut-off valve under the dome or lid on top of your tank. Turn the valve clockwise as far as possible to turn off the supply. It's a simple step that can keep you safe during an emergency.

If you ever suspect a propane leak, characterized by a "rotten egg" smell due to the added odorant ethyl mercaptan, evacuate the area immediately and contact Customer Service at 1-87SUPERIOR (1-877-873-7467) for immediate assistance.

Learn more about propane safety tips.

Whether you use propane for heating, cooking, power generation, among other applications, choosing the right propane tank size depends on your needs, including the size of your home if used for heating, the area where you are located, which and how many appliances you're fueling, etc. For residential setups, our experts will guide you in selecting the ideal tank size based on your household's propane usage, and will install the correct tank size to ensure your home’s energy needs are satisfied. Discover the most common residential tank sizes here.

Similarly, for commercial purposes, our team will assess your business's propane needs, considering how and where you'll use propane, to recommend the appropriate tank size and amount of tanks your business will require to power its operations.  Explore the most common commercial propane tank sizes here.